This privacy policy (the “Policy”) describes how Gemmy Jammy (“Gemmy Jammy”, “Gemmyjammy.com”, “we”, “our”, or “us”) collect, use, and disclose consumers’ personal information, including information collected in our retail locations and through our website https://www.gemmyjammy.com/ (“Website”) (and all other websites, mobile sites, services, applications, platforms and tools where this Policy appears or is linked) (collectively, the “Services”).

To the maximum extent permitted by law, by providing personal information to us (by any means, whether in a store, in correspondence, via our Website, phone or otherwise) you consent to our use of the personal information you provide in accordance with this Policy. If you do not agree with this Policy or our practices, please do not use our Services.

 

This Policy may change from time to time and is incorporated into our Website TERMS & CONDITIONS. Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

Gemmy Jammy does not sell your personal information.

 

INFORMATION WE COLLECT

INFORMATION YOU PROVIDE

We collect information you provide directly via the Service, including but not limited to when you register an account, update your profile, access our content, make a purchase, participate in a sweepstakes, survey, or other promotion ("Promotion"), contact customer support. We may use Service Providers (defined below) to collect this information.

The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. The following is a list of the categories of information we collect and have collected in the last 12 months:

 

Contact Data

We collect your first and last name, e-mail address, postal address, phone number, and other similar contact data.

 

Credentials

We collect passwords and other information for authentication and account access.

 

Demographic Data

We collect demographic information including your age, gender, and country.

 

Payment Data

We collect data necessary to process your payment if you make a purchase, including your credit card number, and the security code and expiration date associated with your payment instrument. We do not store payment information after purchase.

 

Profile Data

We collect your interests, favorites, wish lists, ring size preferences, and other profile data.

 

Contacts

We collect data about your contacts in order to fulfill a request by you. For example, when you e-mail a product to a friend or refer a friend through the Service, we request that you provide names and e-mail addresses for you and your friend. This helps ensure that your friend will know that you have requested that Gemmyjammy.com send them an e-mail. The information Gemmyjammy.com collects from you and your friend will only be used in ways as set forth in this Privacy Policy. By using this functionality, you acknowledge and agree that you have your contacts' consent for us to use their contact information to fulfill your request.

 

Content

We collect the content of messages you send to us, such as feedback and product reviews you write, questions and information you provide to customer support or comments and content that you may post on social media channels. For example, if you contact a customer service representative and provide information to the consultant or submit a request through our Service, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you. We may also collect content such as photos, videos or other content that you submit to us.

 

Government Identification Data

You may provide to us other personal identifying information such as an image of your driver's license or other government issued identification for fraud prevention purposes.

You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information.

 

COOKIES

Gemmyjammy.com collects data through the use of cookies, web logs, web beacons, pixels and other tracking technologies (now and hereafter developed) ("Tracking Technologies"). The cookies we use fall into three categories:

 

Required Cookies

These cookies are required to enable core platform functionality and are therefore always enabled. This includes remembering your selected country and language, tracking your movement on and usage of our services for statistical purposes, storing whether you are logged in or not and storing your shopping bag and wish list items. We won’t ask for your consent to place those cookies because we have a legitimate purpose for setting them, but you can find a list of the cookies in our third party cookie list (linked below).

 

Analytic Cookies

These cookies are optional and allow us to track and analyze your experience on the Services, to optimize your shopping experience, to invite you to provide feedback, and to allow you to interact with product reviews.

 

Social media and Advertising Cookies

These cookies are used by advertising companies to serve ads that are relevant to your interests and to personalize marketing both within and beyond our Services including social media. Those partners (e.g. Facebook and Google) may combine that information with other information they have collected from you. These partners collect data directly from your web browser and the processing is subject to their own privacy policies.

 

INFORMATION FROM OTHER SOURCES

Gemmyjammy.com obtains information about you from other sources. To the extent we combine the information you provide to Gemmyjammy.com through the Service with information we have obtained from other sources, we will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. The following are the categories of other sources we collect information from:

 

Data brokers

Data brokers from which we purchase demographic data to supplement the data we collect. We collect your first and last name, e-mail address, postal address, phone number, and other similar contact data.

 

Social networks

Social networks when you reference our Service or grant permission to Gemmyjammy.com to access your data on one or more of these services.

 

Partners, including advertising and marketing partners

Partners with which we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.

 

Publicly-available sources

Publicly-available sources such as open government databases or other data in the public domain.

 

USE OF INFORMATION

We collect and use information about you for the business and commercial purposes described in this Privacy Policy. Our business purposes for collecting and using information, include to:

 

• Manage our Service, including your registration, account, and transactions.
• Perform services requested by you, such as to process and fulfill your order, to respond to your comments, questions, and requests, and provide customer service.
• Send appointment reminders and otherwise assist in confirming or scheduling interactions with us.
• Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
• Prevent or take action regarding illegal activities, including suspected fraud.
• Monitor and analyze trends, usage, and activities.
• Conduct surveys and/or research on our users' demographics, interests, behavior.
• Improve our marketing and promotional efforts, Service content and product and service offerings.
• Develop and send you direct marketing, including advertisements and communications about our and other party products, offers, promotions, rewards, events, and services.
• Verify your eligibility and deliver prizes in connection with Promotions you have entered.
• Provide and serve advertising on our Service and unaffiliated websites and services.
• Comply with any applicable law, regulation, legal process or governmental request.
• Fulfill any other business or commercial purposes disclosed to you at your direction or with your consent.

 

SHARING OF INFORMATION

We share your information in accordance with the practices described in this Privacy Policy. The types of entities to whom we disclose and have disclosed information within the last 12 months include the following:

 

Service Providers

We share your information with agents, contractors, and other service providers in connection with their work on our behalf (collectively "Service Providers"). Our Service Providers only receive your information if such information is needed to perform their function(s), and they are not authorized to use such information for any other purpose(s) other than the purpose(s) set forth by Gemmy Jammy. We only provide Service Providers with the information necessary to complete the requested service, product or transaction and contractually prohibit them from retaining, using, or disclosing information about you for any purpose other than performing the services for us.

 

Business partners

We share your information with our business partners in connection with offering you co-branded services, selling or distributing our products, or engaging in joint marketing activities. For example, we share information about you with a business partner for purposes of providing you with co-branded products or services that we may offer.

 

Special events

If you choose to participate in a special event (for example, a Promotion), Gemmyjammy.com will share your information with those organizations participating in the applicable event. Typically, these other parties do not use your information for any other purpose other than to manage the event. In some cases, these promotional partners will send you promotional materials regarding their products and services.

 

Feedback, Testimonials and User Provided Content

If you provide feedback or testimonials on the Service or on Gemmyjammy.com products or services, or provide other user provided content (such as photos or videos), we will post and share this feedback, testimonial or other user provided content, including your information, on the Service, with partners, or in marketing and promotional materials.

 

Facilitating Requests

We will share your information with other parties for purposes of facilitating your requests (such as when you choose to share information with a social network about your activities on the Service).

 

Vendors and Other Parties

We share information with vendors and other parties for business and commercial purposes. For example, if we need to ship something to you, we must share your name and address with a shipping company. Vendors also include: web hosting companies, shipping and fulfillment companies (e.g., companies that ship or fulfill product orders), diamond or gemstone suppliers, jewelers, assemblers, insurance companies, data analysis firms, analytics and advertising technology companies, affiliates, customer service providers, consulting or marketing firms/providers, accounting, bookkeeping or legal firms, financial services firms, technology companies including, but not limited to, enterprise application firms, firms which provide technologies to enable electronic communications and data storage providers. Additionally, if you use a credit card or other financing alternative to place an order with Gemmyjammy.com, we will use a payment processor to process your information in association with the transaction. We will also share information with other companies and organizations for credit fraud protection and risk reduction. Vendors and other parties may act as our service providers, or in certain contexts, independently decide how to process your information. Information will be disclosed to vendors and other parties in connection with tailoring advertisements, measuring and improving our Service and advertising effectiveness, and enabling other enhancements.

 

Security, Compliance with Law, and Fraud Protection

We will disclose your information as we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We will also share your information in order to investigate, prevent or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We will also share your information to protect the rights, property, life, health, security and safety of us, the Service or any person or party.

 

OTHER PARTIES

OTHER PARTY WEBSITE AND SERVICES

Our Service provides links to websites, locations, platforms, and services operated and owned by other parties which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites and services. There may be Tracking Technologies on unaffiliated websites and services used to independently collect information about you and may solicit information from you. The information collected and stored by other parties, whether through our Service, or their services or Social Features (defined below), remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

 

PROTECTING YOUR INFORMATION

YOUR RIGHTS AND CHOICES

REVIEW AND UPDATES OF ACCOUNT INFORMATION

You may access, update, or remove certain account information that you have voluntarily submitted to us through the Service. If you would like to update or revise information in your account, you may do so through your account or by contacting us as set forth in the section entitled "Contact Us" below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

COMMUNICATIONS

To opt-out of receiving e-mail promotions from Gemmyjammy.com, please follow the unsubscribe instructions in our promotional e-mail correspondence or contact us as set forth in the section entitled "Contact Us" below. Please note that opting out of promotional communication received from Gemmyjammy.com does not affect our non-promotional communications with you, service messages, orders placed with Gemmyjammy.com, or our ongoing business relations.

 

DATA SECURITY

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Despite the measures we take, transmission via the Internet is not completely secure and we cannot guarantee the security of your information.

 

CHANGES TO THE PRIVACY POLICY

This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may occasionally update this Privacy Policy to reflect changes in our practices and services, and we reserve the right to do so at any time. When a revision is made, we will revise the "Effective Date" on this page and any changes will be effective immediately upon posting of the revised Privacy Policy. Gemmy Jammy encourages you to periodically review this Privacy Policy to learn how we are protecting your information.If any changes are material, we may provide you additional notice to your e-mail address.

 

CONTACT US

If you have any questions regarding the information we may hold about you or if you wish to exercise your rights, you may use the following data subject request form to submit your request:
https://app.websitepolicies.com/dsar/view/p4blfdci

 

If you have questions about this privacy policy, or the information practices, please contact us as follows:

By email: contact@gemmyjammy.com

 

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

 

*Privacy Policy Effective Date: Nov 21, 2024*